DXM Technologie

Home / Resources

Frequently asked questions

FAQ — support and fleet life extension

How a shared spare parts pool works, what a fleet audit covers, and when replacement beats extension.

Answers4 questions

What is a shared spare parts pool?

An inventory of critical parts maintained by DXM and shared across several clients running comparable equipment. No single operation can justify a full spare inventory on its own; spread across several, it becomes a reasonable operating expense.

What does a fleet audit include?

A real inventory of your equipment, its condition, the critical parts with no redundancy, the manufacturer support status of each element, and the replacement priority order for when a budget exists.

When is replacing better than extending?

When the critical part no longer exists even on the used market, when power draw or rack space costs more than amortizing a replacement, or when the system blocks a format change you have to make anyway. We'll tell you if that's the case.

Do you support equipment you didn't install?

Yes. A good share of the fleets we maintain were installed by someone else.