Technical Support
A system down means lost airtime or a stopped team. Here are the three ways to reach us, from most urgent to least.
It’s urgent
Emergency, call us
Production down, signal lost, system on the floor: we pick up. Our technicians know your installation, no call-center script.
Brossard
514 447-4860ext. 3
Quebec City
418 478-1857ext. 3
It can wait a bit
Open a ticket
A question, a non-blocking bug, a change request: open a ticket and it goes straight into our work queue. Track progress online.
Let’s look together
Remote screen sharing
A technician on the phone can connect to your workstation to see exactly what you see. Click here when they give you a session code, then enter it on the page that opens.
No support contract yet?
Our contract clients go first. Spare parts in reserve, preventive visits, priority response: let’s talk before the next outage.